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8
Spare Parts
8.1 Recommendations
8.1.1 C-Series screw jacks are fully supported by Power Jacks. Spare parts and repairs are available.
8.1.2 It is recommended that when a screw jack is used in a production critical environment where
the cost of downtime far exceeds the cost of the screw jack a complete spare screw jack unit is
stocked by the customer. This allows the worn/damaged unit to be returned to Power Jacks for
repair by trained personnel. Alternatively it allows time for a new replacement screw jack to be
manufactured.
8.1.3 When enquiring about replacement parts or a complete unit please send the following
information to Power Jacks:
• Screw Jack Serial Number (found on product name plate - essential)
• Screw Jack Model Number (found on product name plate - essential)
• Original Purchase Order Number (if known).
• Power Jacks Sales Order Number (if known)
• Your Contact Details (essential)
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